Change of provider at Eastbourne Theatres
As of the 1st April 2025, Trafalgar Entertainment Group Limited will take on the running of Eastbourne Theatres.
Eastbourne Borough Council is entering into an arrangement with one of the UK’s top theatre and entertainment operators to run the Congress Theatre, Devonshire Park Theatre, Winter Garden, conferencing and exhibition facilities. Trafalgar Theatres – the venues division of leading global live entertainment company Trafalgar Entertainment – will operate the award-winning Devonshire Quarter complex.
The Congress Theatre and Devonshire Park Theatre join a prestigious portfolio of other Trafalgar UK and international venues. Founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment has become one of the foremost global live entertainment company through its ownership and operation of venues, productions through Trafalgar Theatre Productions and Jonathan Church Theatre Productions. Prior to Trafalgar Entertainment, Sir Howard and Dame Rosemary led the growth of the Ambassador Theatre Group (ATG) from its inception to becoming the largest global live theatre company.
Through an engaging Creative Learning programme, Trafalgar Entertainment also provides unique learning experiences for the communities it serves. Each year, Trafalgar's work across its regional theatres has touched the lives of over 50,000 people through youth theatre activities, interactive workshops and masterclasses, and groups for adults in later life.
The company also collaborates with local schools, colleges and universities, and fosters strong partnerships with local community theatre organisations and amateur groups, ensuring that theatre remains accessible to all.
What about my data?
Your data is important, and as we work to hand over operations, for patrons on our Box Office system everything will be processed in accordance with Data Protection regulations. Your personal and booking data will be passed to the new operator, who will act as the new data controller. This will ensure there is no interruption to your relationship with Eastbourne Theatres: your orders are retained, tickets remain valid, and marketing opt-in preferences are remembered.
Read the privacy policy for Trafalgar Theatres.
What about my Ovation membership?
Due to this change there will be an automatic transfer of Ovation membership customer data and membership information to Trafalgar Entertainment Group limited as the new provider. Your membership benefits will be retained, moving forwards, Trafalgar will communicate with you about any updates to the membership scheme.
Please note: if we don't hear from you, we'll assume that you're happy to have your Ovation membership transferred to the new operator. Otherwise, please contact us directly at the email address below.
Trafalgar Entertainment Group will be in touch from 1st April onwards to welcome you and provide any additional information. If you have any queries relating to this in the meantime, please don’t hesitate to contact Eastbourne Theatres directly at boxoffice@lewes-eastbourne.gov.uk. Eastbourne Borough Council thanks you for your continued support.